Roon Library backup takes hours instead of minutes repeatedly (ref#TI1R0R)

Support
1

What’s happening?

· I am experiencing freezes or crashes

Describe the issue

“Snapshotting databases for backup...
This can take a few minutes or an hour, depending on the size of your Roon Library.“

Dear Roon, I keep getting this message, and the system just goes on for hours, not minutes. The only solution I find is to log out and restart. How do I STOP this nuisance happening again and again?

Describe your network setup

I use my iMac as my Roon server. No problems until recently when this nuisance message appears repeatedly.

3

Hello @wkseck ,

It doesn’t look like you have too large of a library according to diagnostics, so it is strange that you are saying it is taking a while. Can you let us know the exact local time + date when you next see this issue occur?

4

I logged out and signed in again. The Snapshotting message has yet to appear again.

BUT NOW I HAVE A NEW PROBLEM: I can’t seem to be able to connect Roon to my NAD M10. It used to connect “automatically”. What should I do?

5

I restarted my iMac and now Roon is connected to my NAS M10. It’s working but I don’t know what caused the initial connection problem.

6

There have been frequent device discovery problems related to macOS 15 Sequoia. Either restarting alone seems to fix it or it may be necessary to toggle a macOS setting off and back on again - there are lots of threads about it on the forum, but if it’s working now for you it may stay that way, anyway.

7

Hi @wkseck,

We’re glad to hear your initial issue is resolved. Concerning networked device availability, please ensure that you’ve toggled Local Network access on for RoonServer in MacOS Privacy & Security.