Everyday after the Ubuntu PC has rebooted Roon shows error loading page on TIDAL searches. Although will continue to play if TIDAL tracks are in the playlist.
To get it working again, I have to log out of TIDAL, restart the roonserver service using systemctl, the log back in to tidal.
I have tried clearing the TIDAL folders from /var/roon/RoonServer/Cache but the problem persists.
We appreciate you taking those steps - if clearing the TIDAL Cache did not help, could you try changing the DNS?
We have seen users have a better experience in the past if they change their Router’s DNS servers from the ISP provided ones to Cloudflare DNS, Quad9 or Google DNS. Can you please give this a try and let me know if it helps?
Additionally, have you tried a full reboot of your router and Core device? If not, please do this by turning off the devices, unplugging them for a few minutes, plug them back in, and power them on. You can then log out of TIDAL in Roon and log back in. Does the issue still occur after completing this?
I have managed to get it working. It appears that something about when roon starts during the boot process is the problem. So I applied a clunky fix. I put the command sudo systemctl restart roonserver into a bash script and then set a Cron job to run that script 5 minutes after every reboot.