Roon Locked Up - shows Loading Artist

Running Roon OS

No problems with Roon OS.

One laptop is locked up - Macbook Pro (M1 Pro CPU) - all others work great. Just get the spinning multicolored ball.

Laptop is locked up at Loading Artist…

Tracks in library - about 20K
Network - Netgear Orbi - Roon wired.

Hey @Paul_Barker thanks so much for letting us know you’re experiencing this issue, we’re sorry for the trouble!

Is the laptop that you are experiencing this issue with a Roon remote?

We would like to take a better look into this for you, can you please use the directions found here and send over a set of logs to our File Uploader?

Thanks!

All OK after support recommended clearing cache in Roon OS

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