Roon Locked Up - shows Loading Artist

Running Roon OS

No problems with Roon OS.

One laptop is locked up - Macbook Pro (M1 Pro CPU) - all others work great. Just get the spinning multicolored ball.

Laptop is locked up at Loading Artist…

Tracks in library - about 20K
Network - Netgear Orbi - Roon wired.

Hey @Paul_Barker thanks so much for letting us know you’re experiencing this issue, we’re sorry for the trouble!

Is the laptop that you are experiencing this issue with a Roon remote?

We would like to take a better look into this for you, can you please use the directions found here and send over a set of logs to our File Uploader?


All OK after support recommended clearing cache in Roon OS

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.