Roon Login Issue - Username & Password

[anon80724253]

Hello
I would like to highlight the following issue when logging to Roon where every time i am being asked about my username and password

I am using my iMAC as the core with macOS Big Sur version 11.0.1
My music is stored on a Lacie Big 2 which is always connected to my iMac

Is there a way to remain logged in?
I am not sure why i have to re-enter my username and password everyday when i start my computer and log in to Roon

Appreciate your help
Thanks

[dylan (Dylan Caudill)]

Hi @anon80724253,

We are aware of an issue affecting trial accounts that requires a log in every time the app is opened. Our team is working on a solutions to this and we’ll be sure to update you as soon as we have more information. You have our apologies for the trouble!

[anon80724253]

Thank you for the update