Description Of Issue
I am trying to login and getting this message.
I have one Roon Nucleus at the office and another at home. Since latest upgrades works flawlessly. Tonight I’m trying to turn on at home after listening today at office and am getting blocked. I’ve never seen this screen before.
Disconnected Zenith’s Roon Core, then tried to connect to a different core. Got the window that I could only have one device manage my library, did I want to unauthorize the existing? I clicked on the Unauthorize button for the Zenith, the progress window opened with the moving Roon logo and the word unauthorizing. . .
After a minute the unauthorizing window closes and I’m right back at the window saying I can only have 1 device managing my library, did I want to unauthorize the existing device.
Security best practices says that errors messages related to authentication issues should be nondescript (meaning they should not describe the nature of the credential that is wrong - username or password) as such you should never display a message like the following, which your service is doing as you are giving away that one portion of the credential is correct.
Can’t log on, screen says ‘your Roon subscription allows you 0 authorizations. If you’ve used less than zero authorizations
…’ first time this has happened
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Roon core is called as airmusicserver,
Linux operating computer
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Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet
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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
I use ddc called javs x6ddc and unauthorization of airmusicserver, roon notices no device to play, then I select the x6ddc, but the display of roon is still ‘refreshing’
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Description Of Issue
Unauthorization page seems out of order.
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I am unable to login to my Roon account through remote (network error message). Also, the login on Room’s website is very slow, and sometimes won’t work.
Is Roon facing trouble with the authentication server?
Can no longer access full Tidal capabilities. Playlists show on home page but no content exists
Can play Tidal albums previously saved on Roon, but cannot add new albums
Can no longer add album data for library tracks - could do so yesterday