Hi! What’s not quite right with Roon?
· None of the above quite fits
None of the above quite fits
· None of these quite match
Tell us what's going on
· Roon is loosing contact with my Metronome DSC1 endpoint
Tell us about your home network
· im an owner of a Metronome DSC 1 streamer. Have had the pleasure of using it since 2020.
though ive had one problem with it, since the start, that i thought to be due to my old 2012 Mac Mini running Roon server.
i have recently upgraded to a Mac Mini M4 and setup a new Roon server. The mac mini only runs the Roon server and is not connected to a screen nor mouse or keyboard. and is connected to ethernet to the same network as the Metronome DSC 1 via an Asus router. and between the Asus router and the DSC 1 there is a Ansuz D2 Switch. The problem i have is still the same even if i shift around with the routers and switches.
so whats the issue then.
Simly. Roon is loosing contact with the DSC 1 on a frequent basis, several times per week.
if i restart Roon, restart Mac OS, restart the Mac mini. restart the DSC 1. power off the DSC1 etc sometimes but not always Roon is able to rediscover the DSC 1 output device.
The real workaround that works every time though, is to launch mConnect on my mobile (connected to wifi), and have it start playing a song to the Metronome DSC 1, then at almost 100% chance the DSC 1 suddenly is rediscovered by Roon. and i can pause the music played via mConnect and start listening via Roon instead. The DSC1 has a third party streamer HW card by Conversdigital same company that develops the mConnect App.
The DSC firmware is the 3.9.20 which i understand is the latest.
The mConnect is the latest. and i update Roon apps and Server same day it is released regurarly.
Im a software engineer so i can get my hands dirty, in configurations etc.
i cannot find any settings or so how the RAAT protocol works and keeps devices connected. cant really find any info on the DSC 1 device either on its streaming feature.
Ive been in contact with Metronome and they suggest to contact with you at Roon to investigate in RAAT-level discovery/session issues.