Bt Home hub router (rebooted to see if this fixed it)
Connected Audio Devices
SOTM 200 network streamer outputting via usb to the sotm 200 ultra usb cleaner
which then outputs usb to the SRC DX which then converts it to dual bnc to input into my Chord Hugo tt2.
Number of Tracks in Library
about 80,000 plus subscription to tidal and qobuz
Description of Issue
Roon has been working perfectly for me until about two days ago, now it will randomly stop playing files, sometimes when it does I see the error message Roon lost connection to audio device.
I have rebooted my nuc, checked the connection on my devices, and rebooted everything.
My hardware is as follow
Chord Hugo tt2
SOTM 200 ultra network streamer
SRC DX usb to BNC adapter
HQplayer (bought license) on the latest version
Here are my logs, the last time it happened was 12:10 today Wednesday 23rd of Feb
Fellow user here and sorry to hear about your troubles. Have you tried to simplify your chain to Roonserver > USB > Chord TT2 and see if the connection gets lost? If it doesn’t, then slowly add another devices back into the chain as close to one at a time until you discover the weak link.
I have, it’s fine without HQPlayer in the chain but it had been working flawlessly for months before this with HQP in the chain so I am a little stumped.
I have reinstalled HQP,made sure I have the latest version, rebooted my nuc and checked all the settings.
Hmm, it might be a good idea to layout the audio chain in specifics, from what you posted the chain which works is this…
RoonServer >ethernet>SOTM 200 ultra>USB>200 ultra usb cleaner>USB>SRC DX usb to BNC adapter>DUAL BNC>Chord TT2
And, the chain with HQPLayer is the same except it is [RoonSever local to HQPlayer>Ethernet] to start things off.
And when you mean losing connection, you mean the Roon loses the connection to HQPlayer, meaning that it shows “No Output Zone”?
There have been a couple of updates to both. I would verify that you indeed have the latest of each program. If you, eliminate Roon and just use the HQPlayer Client and play Qobuz tracks, do you loose connection?
Also, it might be a good idea to see if @jussi_laako has any ideas or suggestions.
Hi, I can add HQP logs the next time it does it.
Roon is currently at version 913 and HQP is at 4.17.1
Just to be extra clear
Nuc is running Roon server and HQP desktop, my SOTM 200 Ultra then either runs as a Roon or HQP endpoint, it then outputs via usb to the sotm 200 ultra usb cleaner which then outputs to a SRC-DX which converts the signal to dual bnc which goes into the back of my TT2.
I am only getting issues when I have HQP selected in SOTM and not Roon, it says something like Roon lost control of the audio device (I gave the exact error msg in the first post and I can’t remember it off hand).
# 2022/03/06 10:55:18 clStreamReaderHTTP::Execute(): clStreamReaderHTTP::Execute(): read timeout
2022/03/06 10:55:23 End of track
& 2022/03/06 10:55:23 Next (0)
2022/03/06 10:55:23 Idle request
- 2022/03/06 10:55:23 Control ended from 127.0.0.1:56053
2022/03/06 10:55:27 Stop request (tail)
& 2022/03/06 10:55:27 Stop...
This is where it goes wrong. For some reason Roon stops sending data and as result HQPlayer concludes it as premature end of track. And Roon thinks someone else stopped playback and drops the control connection.