Roon lost control of audio device (ref#69H65D)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon lost control audio device

Tell us about your home network

· Roon Nuc 1, Mac mini 2025 tahoe, Draytek 2866 router wired direct to Nuc. Roon suddenly lost control endpoint Sonos Play 1 which has previously worked

2

Hi @Martin_Smith,

Thanks for the report. Please let us know the exact local time, date, and track the next time this happens, and we’ll enable diagnostics for your account and check the error logging. Does this issue only occur on your Sonos, or have you noticed the issue on other zones as well?

3

Thanks for checking - I rebooted the Nuc 1 and now it’s back to normal

4

Great to hear @Martin_Smith.

Were you relying on Airplay or the Sonos native protocol when this occurred?

The symptom you reported commonly occurs when attempting to pair multiple Sonos speakers together in Roon via Airplay2. The team has a few tickets in the pipeline to stabilize compatibility with Airplay.

5

I was using the Sonos protocol, not AirPlay