Roon Core Machine
Win10 pro, Lenovo Thinkpad L14 Intel(R) Core™ i7-10510U CPU @ 1.80GHz 2.30 GHz, RAM 16Mb SSD 512Gb
Set of 3 Eero set as access points (not set as router),
Connections between Laptop and Eero and speakers and Eero on Wifi
22,000 tracks, Tidal subscription. Problem is with both.
Description of Issue
This is an issue that I’ve had for years, and have asked on the forum before: loss of connection with warning “Roon lost control of the audio device”.
With a previous machine (Surface pro4), 2 previous access points (first TP-Link OnHub, then Netgear WAC104) I had the same problem on and off. If this is a clue, I remember that with OnHub and for sure with the Eero now, the problem starts showing up only weeks after installation.
With the Netgear, connections were wifi, then because of the problem, wired with ethernet cable to both the speakers and the laptop. Problem persisted and to make it go away I would disconnect and reconnect the 2 cables. It would go away for awhile only.
Now with the new Eero on wifi connection I thought the problem had gone away but after a few weeks it showed up again. As with previous machine and access points, the connection goes away after precisely 29 seconds (!) into the track. I can press play and the track continues, for the next 29 seconds only. (This started yesterday, today it’s fine, so the problem is not consistent)
Yesterday I restarted the speakers, Roon, the machine: none of this helped. Is this a clue: after restarting Roon, the sound level on Roon showed as 0 though the actual level was the same as before as I restarted it. Moving the slider would readjust the sound level. This happens only when the disconnection happens.
The Eero access point is mostly in clear sight.
With previous laptop, turning off the firewall for similar/same problem worked, could it here? Haven’t tried that with this laptop yet.
KEF has a warning during installation not to use a mesh network, only directly the router (which I can’t b/c it’s too far), but the speakers seem to work normally: the KEF app on a Galaxy S10e phone shows them as being normally on and I can play Tidal music and my library using same KEF app when I get “Roon lost control…” warning.
What can it be? This is very frustrating, kills the pleasure of listening to music.