Roon Metadata Improver Update

[Jeffrey_Lane (Jeff L)]

Same issue here now…three years hence. Rebooted etc. No change.

[Chrislayeruk (Chris)]

I looked at software in settings and it cleared

[Jeffrey_Lane (Jeff L)]

Hi Chris,

Not 100% sure what you mean. I have coursed through all the options under Settings. Nothing jumps out. I have restarted my my Roon Rock and Apps on various devices. The alert remains

[Chrislayeruk (Chris)]

Click on About and the software version is revealed…
That’s all I did and it cleared.

[Sven_Furrer]

Same problem here. Neither Roon software restart nor MAC reboot does help

[Sven_Furrer]

Latest Roon software installed 1.7 528

[dylan (Dylan Caudill)]

Hi @Jeffrey_Lane,

We’ve found that this error typically occurs when there is something blocking the connection to our servers from the Core machine. This could be firewall, antivirus, VPN, or even a VOIP system. Do you have anything like that in your setup? Can you describe your Core and networking setup so we can better understand the problem?

Thanks!

[Jeffrey_Lane (Jeff L)]

Thanks for pointing me in the right direction Dylan.

I had the gateway Roon Rock pointing to an internal server, I changed the gateway IP to point to my router, rebooted the Rock and it seems to be fine now. The only recent change was adding a Tidal subscription.

Cheers
J

[noris]

Thanks for the update here @Jeffrey_Lane.
Do let us know if you have any further issues, thanks!