Roon music stops after some songs

[Frederic_Caudron]

Roon Core Machine

Nas synologie with roon and music installed.
Hard wired to b&w formation connected to amp cyrus and b&w 802.

Ipad pro and iphone with the roon app.
Tidal subscription

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

12000 tracks

Description of Issue

Roon works wel for the first 3 or 4 songs. Then the music stops.
The bar of the song won’t start when i push play. Altough sometimes i remark near the formation symbol movement of the small bars.
When i go back to tidal itself, the connection with the formation works.
I have the problem with the other connected speakers also : formation bar and B&O A9.

I think it occurs when i am shuffling/strolling in my library. To fast? Is there a memory that is filling up?

[benjamin (Ben Cap)]

Hey @Frederic_Caudron,

First off, welcome to the community! We’re excited to have you here, and I apologize for the delay in my response.

For next steps, can you please reproduce this issue, jot down a few timestamps of when the issue occurs, and share them here? That way, our team can enable diagnostics on your account and take a look at what might be going on at the time of the issue.

I’ll be monitoring this thread for your reply