Hi, I came across Roon over 6 years ago, I loved the interface experience immediately. I was also frustrated immediately due not to Roon but my poor internet. I bought the lifetime membership as I realised I wanted to be in it for the long haul. That turned out to be a bargain, I cannot remember the joining fee from 6 years ago but I am ahead of the game. I use Roon daily.
About 4 years ago I splashed out on a Roon Nucleus, this survived the many reboots etc until earlier this year. The ssd that Roon is on had failed, I read horror stories of huge costs to get this fixed. As a recent retiree funds did not allow for this path. Nucleus sat there gathering dust, I asked here for help but got no replies. I read a post with fairly detailed info on the Nucleus and it pointed to a failed ssd drive, so I opened it up, read the data printed atop the ssd and ordered a replacement from Amazon, AU$40, I fitted the replacement ssd and then installed Roon ROCK I had trouble with the missing codecs but after a really helpful guy got them to me and I installed them my Nucleus was up and running again, complete satisfaction ensued, a great feeling for a 70 year old. I feel I have stayed fully committed to Roon despite my setbacks, Qobuz has integrated perfectly for me, I strongly feel the biggest issue people have can be resolved by a GOOD internet service, if it is in any way flakey then the problems start, Roon gets blamed, since I moved about 3 years ago from very rural to suburbia my internet and Roon has been rock steady.
Rock on Roon