When I click on “Roon.exe_old” from my PC, the following error occurs:
.
I still gain access to ROON via my iPhone, but not through PC.
Greg
When I click on “Roon.exe_old” from my PC, the following error occurs:
.
I still gain access to ROON via my iPhone, but not through PC.
Greg
The roon.exe appears to have been renamed. It also looks to be a may date.
Have you upgraded or reinstalled Roon recently?
I would try the 1.8 installer.
Hi @Greg_Shark,
As @MamaTried suggests, go to the Roon website, download and reinstall Roon 1.8 on your PC.
Hi @Greg_Shark
I agree as well — Definitely try reinstalling the app from our downloads page and let us know if there is any change.
Thank you for your advice. Before re-installing ROON 1.8, should I first delete the following files that exist on my PC at C:\Users\gshark\AppData\Local\Roon\Application
The reason I am asking is because I am a bit of a novice on these matters and I see that I have other File Folders under ROON with data in those Folders:
Don’t delete anything, just download and re-install the App and then report back if all is well or not.
If not then then Roon’s support team will advise on next steps.
Closed due to inactivity. If you are still seeing this issue, please open a new support thread.