When I click on “Roon.exe_old” from my PC, the following error occurs:
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I still gain access to ROON via my iPhone, but not through PC.
Greg
The roon.exe appears to have been renamed. It also looks to be a may date.
Have you upgraded or reinstalled Roon recently?
I would try the 1.8 installer.
Hi @Greg_Shark,
As @MamaTried suggests, go to the Roon website, download and reinstall Roon 1.8 on your PC.
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Hi @Greg_Shark
I agree as well — Definitely try reinstalling the app from our downloads page and let us know if there is any change.
Thank you for your advice. Before re-installing ROON 1.8, should I first delete the following files that exist on my PC at C:\Users\gshark\AppData\Local\Roon\Application
The reason I am asking is because I am a bit of a novice on these matters and I see that I have other File Folders under ROON with data in those Folders:
Don’t delete anything, just download and re-install the App and then report back if all is well or not.
If not then then Roon’s support team will advise on next steps.
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Closed due to inactivity. If you are still seeing this issue, please open a new support thread.