Roon no longer plays through Meridian 818.3 speakers (ref#KB4JWS)

Support
1

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has *no problem*, it's only my other Zone.

How is the affected Zone connected to your RoonServer machine?

· Network - Ethernet

Does the device show up at all in Roon Settings -> Audio?

· The Zone is listed under the wrong protocol

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· Roughly Friday April 3 at 615 pm est

What are the make and model of the affected audio device(s) and the connection type?

· Meridian 818 v3, meridian digital speakers, Ethernet connections. Also WiFi

Describe the issue

I have a meridian 818.3 with meridian digital speakers. Roon only recognizes id40 or id41 and while in the past said roon ready does not say that now. When I enable id40 or id41 it only plays through the computer(server) which is a desktop Mac. It no longer plays through sooloos and the meridian speakers.

Describe your network setup

Server - Mac desktop, meridian 818.3, meridian digital speakers. (Sooloos), I also have primaire room ready digital streamer hooked up to the 818.3 through a digital output.

2

Hi @homecottage,

Thank you for your patience in awaiting a response here. First reboot RoonServer to prompt a device discovery cycle.

From there, double-check that Roon has local network permissions in your MacOS Privacy & Security → Local Network section. This will ensure device discovery isn’t being restricted by the operating system.

Please also share a screenshot of your Settings → Audio page within Roon.

Thank you!

3

Hi @homecottage,

Just circling back to see whether you were able to reboot Roon Server and check that Roon has Local Network access enabled in MacOS Privacy & Security. If you can also send over a screenshot of your Settings > Audio page, that should help us narrow this down. Reply with any updates when you can.

4

We’re going to allow this thread to auto-close, having received no response from the OP.

If you require additional troubleshooting or assistance yo can reactivate the thread anytime by submitting a new support request here.