Dell Precision T7910
Windows 10 Pro
Latest Roon
Roon on Synology 916+
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Velop - Internet speeds > 100 mbps
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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
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Wont add more music to library - stuck on 7161 / 7380 tracks
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Probably a file that roon sees as corrupt. Support will look in the logs to see which one(s).
Hello @nick_sennett, and welcome to the community! ged is right, I should be able to get some information from your logs.
Next time the scan gets stuck, use the directions found here on your core and send us over a set of logs using this link. Please also provide a timestamp (your local time) when you notice its stuck again. Let me know when you’ve had a chance to upload those logs and I’ll take a look!
Hello @nick_sennett, thanks for your patience while me and the team research the issue. We took a look at the diagnostic report and it would seem that the best course of action is to try running Roon as root and see if this produces better results. Please let us know!
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