Roon Not Displaying Certain Nugs Content [Ticket In]

[Neil_Small]

“Tedeschi Trucks Band” shows 2 albums for 2023, but when I click on it, I get “No albums available”.

[benjamin]

Hey @Neil_Small,

Thanks for writing in and for sharing your report! This is exactly the right spot to report nugs-related bugs.

We’re able to reproduce this one in house, and it does look like both shows are appearing in nugs properly. We have a ticket in with the team to investigate further. Thanks a ton for catching this!

We’ll be in touch with more information once our team has time to review.

[connor]

Hi @Neil_Small,

The team has a ticket in for this item. We’ll report here once we merge the fix into Early Access. Thanks!

[Neil_Small]

@connor and @benjamin there are more of the same bug. Here’s one from 126 years ago

[benjamin]

Hi @Neil_Small,

I can actually see this show within nugs directly, so this is a bit of a different situation and not something Roon can make changes to, but we’ll certainly notify nugs.

@Neil_Small

“Tedeschi Trucks Band” shows 2 albums for 2023, but when I click on it, I get “No albums available”.

After digging into this more, our team has found that the two items you’re looking for are actually video files. Because Roon is designed specifically for high-fidelity audio, these videos shouldn’t have been visible in the browser. We’re working on correcting this to ensure your library view only shows playable audio content.

Thank you!