Roon not fetching playlists from TIDAL on Ubuntu Core

Hi,

It is very easy to reproduce for me also since it happens every time. The only difference I can see is that some times my Favorite Albums and Tracks are loaded but not my Artists. Updates of my Tidal playlists are failing all the time. It is very frustrating and Roon is more or less un-usable for me since I play music from my Tidal playlists all the time.

I think the problem started to occur after upgrading to 1.7 version. I can also see the Settings/Services/TIDAL it’s always “synching library now”. all the time.

My network setup is as follow:

RoonCore (Ubuntu server) -> 1Gbit Ethernet LAN -> Asus RT-AC68U Router -> FiberOptical modem -> 100Mbit fiber -> ISP

The I run Roon App on an iPad and I have several different endpoints, e.g. an Oppo UDP-205 connected via my 1Gbit Ethernet LAN.

I collected some more logs from my RoonServer. The log is captured when I clicked the refresh button on the Tidal page in the iPad Roon App. I have replaced some UUIDs and token values with ********

Local time is around Tue Jan 7 19:31:42 CET 2020

As you can see in the log all API requests to Tidal are successful but the requests to roonlabs.net are getting timed out.

Please solve this issue. If not I need to cancel my Roon subscription and I would like to get my money back.

01/07 19:29:29 Info: [stats] 4618mb Virtual, 280mb Physical, 57mb Managed, 0 Handles, 86 Threads
01/07 19:29:30 Trace:  [broker/accounts]   doing auth refresh in EnsureAuthReady, next=1/7/2020 7:29:30 PM
01/07 19:29:30 Trace: [broker/accounts] refreshing account info for email='***********' userid=**************
01/07 19:29:30 Trace: [fiveaccountserver] POST https://accounts5.roonlabs.com/accounts/3/login
01/07 19:29:30 Trace: [fiveaccountserver] BODY token=************
01/07 19:29:30 Trace: [tidal/storage] sync force=True
01/07 19:29:30 Trace: [tidal/storage] scan 18: starting
01/07 19:29:30 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/featured/new/playlists?countryCode=SE&offset=0&limit=30 => Success
01/07 19:29:35 Trace: Successful POST response from https://accounts5.roonlabs.com/accounts/3/login
01/07 19:29:35 Trace: [fiveaccountserver] GOT {"status":"Success","userid":"**********","token":"**********","expiration":30,"email":"**************","groups":[]}
01/07 19:29:35 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/featured/recommended/playlists?countryCode=SE&offset=0&limit=30 => Success
01/07 19:29:40 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/featured/exclusive/playlists?countryCode=SE&offset=0&limit=30 => Success
01/07 19:29:41 Trace: [fiveaccountserver] GET https://accounts5.roonlabs.com/accounts/3/profileslist?token=****************
01/07 19:29:41 Trace: [fiveaccountserver] GET https://accounts5.roonlabs.com/accounts/3/userinfo?token=****************
01/07 19:29:41 Trace: [broker/accounts] updated token. New expiration is 2/6/2020 7:29:41 PM
01/07 19:29:41 Trace: [push] restarting connection (Unable to read data from the transport connection: interrupted.)
01/07 19:29:41 Trace: [broker/accounts] Data updated. AccountStatus=LoggedIn MachineStatus=Licensed UserId=****************
01/07 19:29:41 Trace: [push] retrying connection in 2694ms
01/07 19:29:41 Debug: [easyhttp] POST to https://bits.roonlabs.net/1/q/roon.childprocess.,roon.debug.,roon.broker.,roon.dsp.,roon.sood.?roon_auth_token=****************
01/07 19:29:41 Trace: [fiveaccountserver] GOT {"status":"Success","profiles":[{"id":"****************","name":"****************","birthdate":"****************"}]}
01/07 19:29:41 Trace: [broker/accounts] Data updated. AccountStatus=LoggedIn MachineStatus=Licensed UserId=****************
01/07 19:29:44 Info: [stats] 4617mb Virtual, 281mb Physical, 49mb Managed, 0 Handles, 86 Threads
01/07 19:29:45 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/master/recommended/playlists?countryCode=SE&offset=0&limit=30 => Success
01/07 19:29:46 Warn: [broker/accounts] timed out after 5s when updating bits. Update will continue in background
01/07 19:29:46 Debug: [easyhttp] POST to https://bits.roonlabs.net/1/q/roon.childprocess.,roon.debug.,roon.broker.,roon.dsp.,roon.sood.?roon_auth_token=**************** returned after 5290 ms, status code: 200
01/07 19:29:46 Trace: [bits] updated bits, in 5291ms
01/07 19:29:46 Trace: [fiveaccountserver] GOT {"user":{"userid":"****************","firstname":"****************","lastname":"****************","email":"****************_********************************","joinmailinglist":true,"class":"Normal","groups":[],"trialallowed":false},"status":"Success"}
01/07 19:29:46 Trace: [broker/accounts] Data updated. AccountStatus=LoggedIn MachineStatus=Licensed UserId=****************
01/07 19:29:47 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/users/****************/favorites/tracks?offset=0&count=30&sessionId=****************&c=tidal-se returned after 269 ms, status code: 304
01/07 19:29:47 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/users/****************/favorites/albums?offset=0&count=30&sessionId=****************&c=tidal-se returned after 290 ms, status code: 304
01/07 19:29:50 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/moods?countryCode=SE => Success
01/07 19:29:52 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/featured/new/albums?offset=0&count=30&c=tidal-se returned after 5343 ms, status code: 304
01/07 19:29:55 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/genres?countryCode=SE => Success
01/07 19:29:56 Trace: Successful POST response from https://push.roonlabs.com/push/1/connect
01/07 19:29:56 Trace: [push] connecting to 104.196.171.218:9200
01/07 19:29:56 Trace: [push] connected
01/07 19:29:57 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/featured/new/tracks?offset=0&count=30&c=tidal-se returned after 10362 ms, status code: 304
01/07 19:29:59 Info: [stats] 4617mb Virtual, 281mb Physical, 54mb Managed, 0 Handles, 87 Threads
01/07 19:30:00 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/users/****************/favorites?countryCode=SE => Success
01/07 19:30:00 Trace: [tidal/storage] got timestamps
01/07 19:30:00 Trace: [tidal/storage] probably going to do a full refresh..checking bits
01/07 19:30:00 Debug: [easyhttp] POST to https://bits.roonlabs.net/1/q/roon.childprocess.,roon.debug.,roon.broker.,roon.dsp.,roon.sood.?roon_auth_token=****************
01/07 19:30:01 Debug: [easyhttp] POST to https://bits.roonlabs.net/1/q/roon.childprocess.,roon.debug.,roon.broker.,roon.dsp.,roon.sood.?roon_auth_token=**************** returned after 207 ms, status code: 200
01/07 19:30:01 Trace: [bits] updated bits, in 209ms
01/07 19:30:01 Trace: [tidal/storage] going for it
01/07 19:30:01 Info: [tidal/storage] forcing refresh because it's been more than $3.00:00:00 since we synced or there was a version bump
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/users/****************/favorites/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/users/****************/playlists?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/users/****************/favorites/playlists?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/users/****************/favorites/albums?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:01 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/featured/recommended/albums?offset=0&count=30&c=tidal-se timed out after 15000 ms
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/featured/recommended/tracks?offset=0&count=30&c=tidal-se timed out after 15000 ms
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/featured/top/albums?offset=0&count=30&c=tidal-se timed out after 15000 ms
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/featured/top/tracks?offset=0&count=30&c=tidal-se timed out after 15000 ms
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/rising/new/albums?offset=0&count=30&c=tidal-se timed out after 15000 ms
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/rising/new/tracks?offset=0&count=30&c=tidal-se timed out after 15000 ms
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/master/recommended/albums?offset=0&count=30&c=tidal-se timed out after 15000 ms
01/07 19:30:01 Debug: [easyhttp] GET  to https://tidal.roonlabs.net/1/users/****************/favorites/artists?offset=0&count=30&sessionId=****************&c=tidal-se timed out after 15000 ms
01/07 19:30:06 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se returned after 5414 ms, status code: 200
01/07 19:30:06 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:06 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:06 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:06 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:06 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:06 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:06 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:06 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:06 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:06 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=50&limit=50 => Success
01/07 19:30:07 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=50&limit=50 => Success
01/07 19:30:07 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=50&limit=50 => Success
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=50&limit=50 => Success
01/07 19:30:07 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=100&limit=50 => Success
01/07 19:30:07 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=150&limit=50 => Success
01/07 19:30:08 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=200&limit=50 => Success
01/07 19:30:08 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=250&limit=50 => Success
01/07 19:30:08 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=300&limit=50 => Success
01/07 19:30:08 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=350&limit=50 => Success
01/07 19:30:08 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=400&limit=50 => Success
01/07 19:30:09 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=450&limit=50 => Success
01/07 19:30:09 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=500&limit=50 => Success
01/07 19:30:09 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se returned after 10198 ms, status code: 200
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=0&limit=50 => Success
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=50&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:11 Trace: [tidal/http] GET https://api.tidalhifi.com/v1/playlists/****************/tracks?countryCode=SE&offset=50&limit=50 => Success
01/07 19:30:11 Debug: [easyhttp] POST to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se
01/07 19:30:14 Info: [stats] 4619mb Virtual, 284mb Physical, 44mb Managed, 0 Handles, 86 Threads
01/07 19:30:16 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:16 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:16 Trace: [tidal/storage] sync completed unsuccessfully in 46205ms: Result[Status=NetworkTimeout]
01/07 19:30:16 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:16 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:16 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:16 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:16 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:16 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:16 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:16 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:16 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:16 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:21 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:21 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:21 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:21 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:21 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:21 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:21 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:21 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:22 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:22 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:22 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:22 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:22 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:22 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:24 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:24 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:26 Debug: [easyhttp] POST  to https://metadata.roonlabs.net/1/tracks/translate?c=tidal-se timed out after 15000 ms
01/07 19:30:26 Info: GetTrackLites failed in ScanPlaylistWorkItem
01/07 19:30:29 Info: [stats] 4619mb Virtual, 284mb Physical, 46mb Managed, 0 Handles, 86 Threads
01/07 19:30:44 Info: [stats] 4619mb Virtual, 284mb Physical, 49mb Managed, 0 Handles, 86 Threads
01/07 19:30:59 Info: [stats] 4619mb Virtual, 284mb Physical, 52mb Managed, 0 Handles, 86 Threads

I also tried to ping roonlabs.net and got the following result:

ping roonlabs.net
PING roonlabs.net (35.244.225.31) 56(84) bytes of data.
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=1 ttl=54 time=26.1 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=2 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=3 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=4 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=5 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=6 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=7 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=8 ttl=54 time=13.7 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=9 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=10 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=11 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=12 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=13 ttl=54 time=13.7 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=14 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=15 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=16 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=17 ttl=54 time=13.7 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=18 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=19 ttl=54 time=22.3 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=20 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=21 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=22 ttl=54 time=13.5 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=23 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=24 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=25 ttl=54 time=13.6 ms
64 bytes from 31.225.244.35.bc.googleusercontent.com (35.244.225.31): icmp_seq=26 ttl=54 time=13.6 ms