Roon Not Importing M3U Playlists from UGreen NAS (ref#1EOXM4)

[George_Hersh]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon Not Importing M3U Playlists from UGreen NAS

Tell us about your home network

· Windows 11 machine, UGreen 4800 Plus NAS with attached 10GB switch. Using standard Windows file explorer language

[George_Hersh]

I moved my music library over to an NAS attached directly to my Windows 11 PC via a 10GB switch. The music came over fine, now working great. But some of the playlists inside my folder
won’t import. Here’s the weird part. Some have imported correctly. But others, I cannot get Roon to recognize them. Everything looks the same in my non-technical eyes, but something must be off. Looking for some advice on where to look.

[alex_h (Alex)]

@George_Hersh,

Thanks for the screenshots and the clarification regarding Windows 11.

The screenshots connect the dots perfectly. Even though you are on Windows, the issue remains the file paths.

The Diagnosis

Roon often runs as a background process or sees your storage location as a network path (e.g., \\NAS\...), whereas your playlists are "hard-coded" to look for a specific drive letter (M:\). If Roon doesn't have access to that specific mapped drive letter in its background environment, it can't find the files.

The Solution: Relative Paths

To make these playlists work universally (regardless of drive letters), we need to convert them to Relative Paths.

Since your playlist files are stored inside a sub-folder (Music > Playlists), but your audio files are stored in the main Music folder (e.g., Music > C > Carpenters), we need to tell the playlist to go “up one level” before looking for the artist folder.

Here is how to fix this using Notepad:

1. Open the .m3u file in Notepad.
2. Press Ctrl + H to open the Replace tool.
3. In the Find what box, paste: M:\MediaServer\Music\
4. In the Replace with box, type: ..\
   • (The two dots tell the system to "go back up one folder" out of the "Playlists" folder).
5. Click Replace All.
6. Save the file.

This is how the path should look after the edit:

• Before: M:\MediaServer\Music\C\Carpenters\A Song For You\...
• After: ..\C\Carpenters\A Song For You\...

Please try this on one playlist and let us know if Roon picks up the tracks.

Thanks.

[George_Hersh]

It worked! As soon as I saved the playlist in your new format, it imported immediately!

Thanks for your help!
G

[alex_h (Alex)]

@George_Hersh,

You are very welcome.

Thanks for the update - we are glad to hear that sorted it out for you.

Happy listening!