Core Machine (Operating system/System info/Roon build number)
Windows 10 Version 1903 (Build 18362.175) / Intel Core i7-3770K, Asus Maximus V Gene, 16GB DDR3 RAM / Roon 1.6 (build 416)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Intel I350-T2 running in Link Aggregation / Netgear JGS524Ev2 Gigabit Switch / Synology DS713+ NAS storing all media files also set up using Link Aggregation
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
iFi Nano iDSD Black Label connected through USB
Description Of Issue
I submitted a ticket on June 12th 2019, about my Roon not loading and just hanging at the animated logo screen. With your help and some troubleshooting of my own, I was able to narrow it down to the Link Aggregation and virtual network card created by Windows. After disabling the LA and Virtual NIC, I was able to get Roon to load up and run normally. Being that I need my LA for other hardware and software, I re-enabled it and Roon continued to work for a brief period of time. Then it would not load again, so I repeated the above steps and got it back.
Now, my issue is, I refuse to continue to have to do this every time, and, I shouldn’t have to. I started using JRiver MediaCenter and it has no issue running through my network setup. Also, all of my other programs such as Premiere Pro, Photoshop, etc… all work accessing files and libraries on my NAS through the Virtual NIC and Link Aggregation.
What can be done to resolve this issue permanently?
I patiently await your response.