Roon not playing music with Naim Uniti Atom or system output after update (ref#VRA3YB)

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has the same problem as my other Zone.

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Please try rebooting your router.

· No, I'm still having trouble

Do you have an approximate timestamp of when the issue last occurred?

· a couple of days after the udate

What are the make and model of the affected audio device(s) and the connection type?

· naia uniti atom and system output

Describe the issue

after latest update Roon not playing music when I press play, both with naim uniti atom or system output selected. I can play music through the tidal app or music app on my Mac

Describe your network setup

asus rtac86u

Hi @dona_vinci,
Welcome to the Roon community! I’m sorry that a problem is what brought you here for the first time. As a first step can you restart the device you’re running Roon on, your Naim Uniti, and your router. If the problem persist after that can you please use the directions found here and send over a set of logs to our File Uploader? Let us know when you’ve uploaded them and we’ll take a look!

Hi, things seem working now, thank you

Hi @dona_vinci,
I’m glad to hear that Roon is working for you now! I’ll mark this thread as solved, but it will stay open for a couple of days just in case the issue comes back. Let us know if you need any further help!

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