Roon not recognizing Linn Selekt DSM as audio zone (ref#IX9WO8)

Support
1

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· I see something else

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Prebuilt Branded Roon Server* (SonicTransporter, Innous, Merging...)

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Roon stopped recognizing my Linn Selekt DSM as audio zone

Describe your network setup

Linn Selekt is directly connected to Innuos Zen mk3 via Ethernet

2

Hey @JoMe,

Thanks for taking the time to write in - it’s good to see you on the community again! If you haven’t, I’d reboot both your DSM, as well as your Roon Server and router.

If your issues persist, let’s refresh your RAATServer database and see if that helps.

You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:

  • Create a Backup of your current Roon database
  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “RAATServer”
  • Rename the “RAATServer” folder to “RAATServer_old”
  • Restart the Roon App to generate a new RAATServer folder

Thank you!

4

I am a Roon user since v1.8 so it was working for months and years without a hassle.
From the three images I uploaded it only one is shown here, please optimize that pesky “Get Help” process.

5

Hi Benjamin
With what software I am supposed to do what you are suggesting:

Only having an Ipad and Innuos Zen mk3 as Server.
Thanks

6

Hi @JoMe,

Just to clarify, this is the original Selekt DSM Classic (2018-2022 series)?

What is the current Davaar firmware version you’re running on the Linn?

The Linn is reaching RoonServer in device announcements in logs - if it’s failing to populate under Roon Ready in your Roon Settings → Audio tab, then the handshake is likely failing to complete. We’ve pulled logs to investigate more closely.

Please try powering the Linn on/off without unplugging it from the ethernet connection - we’d like to gather another device announcement from logs.

Thank you!

1 Like
7

Hello Connor
Yes it’s a Selekt DSM Classic (2018) with Utopik and Organik upgrades.
I checked that the Linn is the same Subnet.
As I do updates, it’s the latest Darvaar version: Firmware: 4.110.556

I don’t know what you did, but the DSM is reappearing in Audiozones.
So the problem seems solved.
Many Thanks :pray:

1 Like
8

Hello @JoMe ,

We haven’t done anything specific on our end, but glad to hear that the device is now properly showing up as expected! Hopefully, the issue remains solved moving forward, but if you have any further difficulties, please just let us know!

1 Like
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