Roon not recognizing Melco N1 S38 (ref#N5ATOR)

[charles.franklin92]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon is not recognizing my Melco N1 S38

Tell us about your home network

· Spectrum Router

[alex_h (Alex)]

Hello @charles.franklin92,

Thanks for sharing your issue here.

Unfortunately, we are not seeing any active device history on your account right now, which prevents us from checking the diagnostic reports remotely.

To help us proceed, could you please provide a few more details about your setup?

1. The Roon Server (Core)

• Which specific machine is hosting your Roon Server? (e.g., Mac, PC, Nucleus, or the Melco itself?)
• How is this machine connected to the network? (Ethernet or Wi-Fi?)

2. The Melco Device

• Role: How are you using the Melco in this setup? (Is it acting as a NAS for storage, a Roon Ready streamer/endpoint, or the Roon Core?)
• Connection: If the Melco is not the Core, how is it connected to your Roon Server?

3. The Issue

• Topology: Could you briefly describe how your network is structured (Router model, switches, mesh points)?
• Symptoms: How exactly does the issue manifest? (Are you seeing specific error messages, audio dropouts, or is the device simply not appearing?)

Looking forward to your reply so we can get this sorted for you.

Thanks.