# Roon not recognizing NAS Drive or Computer Hard Drive

**URL:** <https://community.roonlabs.com/t/roon-not-recognizing-nas-drive-or-computer-hard-drive/74803>\
**Category:** Support\
**Created:** [July 26, 2019, 11:06pm UTC](https://community.roonlabs.com/t/roon-not-recognizing-nas-drive-or-computer-hard-drive/74803 "2019-07-26T23:06:03Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![noris](https://community.roonlabs.com/user_avatar/community.roonlabs.com/noris/32/161230_2.png) [@noris](https://community.roonlabs.com/u/noris)\
**Post date:** [July 27, 2019, 8:14pm UTC](https://community.roonlabs.com/t/roon-not-recognizing-nas-drive-or-computer-hard-drive/74803/3 "2019-07-27T20:14:31Z")

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Hi @tarolane,

Can you let me know if you have updated the Synology to the newest firmware version? There have been a few similar reports contained in this thread: [No longer connecting to SMB shares on Synology via Hostname](https://community.roonlabs.com/t/no-longer-connecting-to-smb-shares-on-synology-via-hostname/73668). It is not clear yet if this is due to a Synology firmware update and we are investigating.

In the meantime, if you try to use the IP address instead of Hostname, does the connection to your Synology work? IP address format can be used according to our [Add Folders By Path Guide](https://kb.roonlabs.com/Adding_Folders_Using_Path), e.g.  
`\\IP_ADDRESS_OF_NAS\Multimedia\music` or `smb://IP_ADDRESS_OF_NAS/music`

If you do have the NAS share via IP address, I would suggest performing an address reservation in your router to ensure that this IP address does not change.

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_[View the full topic](https://community.roonlabs.com/t/roon-not-recognizing-nas-drive-or-computer-hard-drive/74803)._