Roon not supporting question mark and some other chars in file names

Core Machine (Operating system/System info/Roon build number)

Roon version – 1.7 (build 537) stable
OS Version – Mac OS X 10.13.6

Description Of Issue

I added a folder of 20+ FLAC files to the Roon-controlled storage in order to get them added to my Roon library. These files were generated by XLD and had long names containing some special characters like '/?, etc. After I forced rescan all these files were added to the library except those that had ? / : in their names. I didn’t receive any error message or alert – the files just weren’t there. When I renamed the files and removed ?'s, /'s and :'s and rescanned the storage again the files got added to the library without a problem. Is it a known issue? Can I request the fix for I will have more files like this in the future. Thanks! --Alexey

Hello @Alexey_Agapov, yes it’s known - see this knowledge base link which lists those characters you shouldn’t use.

Thank you Brian!

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.