Roon not updating new Tidal albums since August 2025 (ref#RI5ORQ) [Ticket in]

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon is not updating New Albums on Tidal. Last new album is 15th August 2025. I've found numerus posts but as yet no fix. My core is on a nucleus and is up to date. Please look into this as soon a possible.
Thanks PJ

Describe your network setup

BT Home Hub

2

Hey @paul_johnson,

Thanks for performing that test. We’ve added your report to the existing R&D investigation ticket.

The case is currently under review by our developers, and we’ll post an update here as soon as we have any news to share.

We appreciate your help and patience while the team continues looking into this.