Roon not working despite server connection, while ARC functions (ref#SPQRRH)

[Gordon_Wilhelm]

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has the same problem as my other Zone.

Is your RoonServer machine running MacOS 15 Sequoia or above?

· I still can't see my endpoints as available Zones.

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Please try rebooting your router.

· No, I'm still having trouble

Do you have an approximate timestamp of when the issue last occurred?

· Hasn't been working since yesterday evening at least. Still not working.

What are the make and model of the affected audio device(s) and the connection type?

· PC, android pixel 7

Describe the issue

Roon not working even though connected to server. Oddly, arc is working fine.

Describe your network setup

Roon server on debian 12, connected via Ethernet to Deco router, playback not working on phone or Ethernet -connected pc

[Gordon_Wilhelm]

Well, problem solved? This morning everything worked. From Friday afternoon through Saturday night, no working. Several restarts, updates, checks, head-scratching, shut-downs and boot-ups later, still nothing. I went to sleep with it not working last night, woke up this morning and it’s fine. No theories.

[noris]

Hi @Gordon_Wilhelm ,

Thanks for letting us know that the system returned to normal. I’ve activated diagnostics for your account and looking over it, it looks like there were some issues with the mounted storage locations that have since gone away, so I suspect the issues were due to that. In any case, I will mark this one as solved but should the issues re-occur just let us know and we’ll take another look, thanks!