Roon not working for me

Roon worked for one day perfectly. I have an iMac running Yosemite. The next day I started the program and it appeared to start properly but will not play music. When I press play the progress bar has a blue light that bounces back and forth and the file does not play. The setup is correct as far as I can tell. My music is in iTunes and is correctly identified. The DAC I use is correctly chosen. Music play properly from iTunes. I received a support id and Roon will not send it the Roon icon just keeps going.

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I have a report ID that I cannot send, it times out and tells me it cannot connect to the Roon servers.