Hi, I have recently setup my Nucleus plus and transferred my music to it (installed Scan Disk SSD 2TB). Unfortunately i am getting some errors while playing DSD over to my Trinnov Altitude 32.
When my core was my pc I had no issues and the processing speed was always above one and reaches 6 if needed.
I tried to lower the sample rate conversion but still it did not help.
The error that i am getting is
Roon: An audio file is loading slowly. This may indicate a performance or hardware problem.
The signal path is
processing speed: 0.6x
Source
DSF DSD256 6ch
Thanks for contacting support, my apologies about the slight delay in getting back to your here. That does sound like unexpected behavior and I would like to confirm a few things so that we can better assist here. Can I please ask you to temporarily disable all DSP functions and try playing a DSD256 track and provide a screenshot of your Signal Path Information? Additionally, can you also please try playing a 16/44.1 file with the DSP functions turned off and post a signal path information for that test?
Once you’ve run that test, please note the exact local time and then we can enable some diagnostics and cross-reference the logs to get a better sense of what’s going on here.
Please let me know after you have performed the above tests and we can continue from there.
I have conducted the tests and disabled the DPS functions
The flac is not creating any issues with me, with regards to the “exact local time” i am not sure what do you mean. If you mean the time then you will find it on the lower right corner of the screenshots. Note that I am living in Dubai.
What signal path processing speed did you get with the i7-4470k?
Your i7-4470k is a fan cooled device that can turbo boost 3.7ghz and sustain that performance for long periods of time – the fanless Nucleus+ can’t turbo boost for such long periods, so while it is faster over shorter periods for things like searches, it can’t sustain that for long periods of time (like playing music) without building up too much heat. Unfortunately, that means for 6 channels of DSD256 w/ all this sample rate and format conversion, the CPU can not handle the load.
I’m surprised the i7-4470k could do it, but I’m guessing it was just barely doing it.
Just changed the core to the old system to check the speed it was 1.1 only. But I am not getting the error of loading the file.
If the Roon nucleus+, I could come to terms with that, since it would mean only to download the DSD256 files to a lower format and things would work as intended.