Google Nest WiFi, Netgear gigabit ethernet switch GS305
Connected Audio Devices
KEF LS50 Wireless II connected to network via ethernet
Number of Tracks in Library
Description of Issue
I am unable to restore a backup from my Roon Core (Mac) to my new Roon Nucleus. When I restore the backup to the Nucleus it completes to 100% and asks me to restart the Roon app on my Mac. Upon doing so the app cannot find the Roon Nucleus. Accessing the Nucleus web interface says that 100% of the database storage is available so it seems as if nothing is getting copied over. Upon further restarting the Roon app I am able to attempt to setup the Nucleus, but the same issue ensues.
This same issue occurs if I set up the Nucleus as a new Roon Core and then try to restore the backup.
I think I’ve seen this glitch before on my ROCK system - after you’ve restored the file, and relaunched your Nucleus (and it is showing the red “not ready” icon), then you need to reboot your Nucleus to clear the glitch. Please try that. The video was very helpful, BTW.
I ended up getting it working by restarting the Nucleus, and then when following the setup process: signing in to my Roon account rather than selecting restore from backup again. Once signed in my database was loaded on the Nucleus.
It turns out that the backup did load to the Nucleus, but it wasn’t clear that I had to sign in again.