Roon Nucleus doesn't see my BlueSound Vault 2 Content

Roon Core Machine

Nucleus SN: 54B2039F149C Rev B

Networking Gear & Setup Details

Xfinity cable modem. All BlueSound components and Nucleus connected via ethernet.

Connected Audio Devices

BlueSound Vault 2, BlueSound Pulse, BlueSound Soundbar all connected via ethernet

Number of Tracks in Library

<under 10k>
under 10k

Description of Issue

Two issues:
1.) Nucleus does not see BlueSound Vault 2 content.
2.) Nucleus does not see iTunes library (on my Mac)

Hi @Greg_Burney, thanks for reaching out to us about this, I recently replied to your email request, as well. We can continue the conversation wherever you feel most comfortable, here or the email thread.

As a first step, could you please review these articles to ensure the proper process has been completed when importing your files into Roon? Please feel free to take a look: iTunes (please note, you’ll need to add the XML file directly into the watched folder in order for your iTunes files to be imported into Roon), FAQ: What’s a watched folder?, and Nucleus Internal Storage (if you’re interested in installing an SSD into the Nucleus).

Thanks! :pray:t3:

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