Roon Nucleus internal storage ‘not ready’

Support
1

Roon Core Machine

Roon Nucleus

Networking Gear & Setup Details

Sky Q Router. Nucleus connected by Ethernet via netgear switch

Connected Audio Devices

Linn DSM streamer; Sonos players

Number of Tracks in Library

27,000 tracks

Description of Issue

I am unable to play files stored on Nucleus internal storage. They appear in library, but error message appears ‘unable to play track’ then ‘stopped playback - too many errors occurred’. It has been fine until this morning. I upgraded to 2.0 last night, and it was initially ok after the upgrade.

In the web interface I see either ‘internal storage - not ready’, or internal storage does not show at all.

The issue is on all end points.

Playback from Qobuz is fine.

I have re-started Nucleus and router several times.

2

Actually seemed to have solved this with an OS re-install

3

Hi @nick_rudge,

I apologize for the delay in our response. Can you confirm that things are still working as you’d like?

Thanks,
Wes

5

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