I purchased a Nucleus Plus 1 TB HDD unit on 8/14/2021.
Networking Gear & Setup Details
Netgear Orbi09. It is on Ethernet.
Connected Audio Devices
Bryston BDP-1
Number of Tracks in Library
45,000 tracks
Description of Issue
Everything was working fine until this weekend when I noticed I wasn’t able to connect to my Nucleus core because the Nucleus Plus keeps shutting off and turning on. The light on the power cable doesn’t turn off when this happens. It looks like an internal power problem with the unit.
I only had this for a little over 1 year. Can you ship me a new unit?
My nucleus + is doing exactly the same thing. I’m sending the unit to Henley audio for repair.
This seems to be a very popular thing that’s happening to more and more nucleus I’m very disappointed in the product that for the money has only lasted 2 years max.