· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices
Describe the issue
i have a roon nucleus (rev B) with SN 54B2039EE6FF, 1tb ssd, and 2 tb wd esternal hdd. the unit stopped recognizind both internal hdd and external hdd. when i try to acces both internal hdd and external hdd to create a new scan for library music the unit dont see them phisically. i use a win 11 alienware laptop and i notice that the nucleus is not appearing on my network. at this moment im stuck because i dont know what to do next. i hope my english is good enaugh to understand my problem
On our side, we can see that the internal SSD is detected and mounted correctly on the Nucleus.
It doesn’t appear in Settings → Storage because it is already there under the pop-up menu you have shared in the screenshot.
The external USB drive is not currently being detected by the Nucleus.
Please try the following:
Connect the USB drive to another computer and confirm it is detected and readable
Check the filesystem on that computer
Try a different USB cable
Try a different USB port on the Nucleus
Power-cycle the Nucleus and reconnect the USB drive
The Nucleus may not appear in Windows “Network” depending on Windows network settings.
You can always access it via SMB using the IP address shown in Roon → Settings → General / About:
\\<Nucleus-IP>\
Guide:
Please let us know if the external USB drive is detected after these checks.
thank you for help, i connect the external hdd to a diffrent port (the one who was previously in use by the chord qutest dac) and now is working.
and another problem..is there a possibility to restore a database (only music information, namely metadata, history, preferences, tags without restoring Roon settings, device configuration, paths to music folders) from the roon server installed on the laptop on the roon nucleus. thank you for answer
Unfortunately, Roon backup can be restored only in complex with all its settings. There won’t be a way to restore it without watched folders or any other settings it has inside.
