I have just brought a Roon Nucleus I have about 8000 albums but I have put 7400 on there now and it is showing 10500 on the front page. Roon keeps dropping out, if I scroll to fast it will drop the connection. Most of the albums come from Sooloos files from a NAS. I am finding it very difficult to add more albums to the Roon due to the connection issues.
Questions
When I am adding files I notice if it is one I already have on the Roon it still adds 1 to the figure on the home page despite this not showing in the album section. Why does it sometimes add a duplicate to the albums and other times not.
How accurate is the number on the home page as it stands it is saying that out of 7400 albums I have 3000 doubles which I find hard to believe.
If as suggested the Sooloos files take more processing power how do I convert them to Flac which would take less.
Can you access my Roon and see the error logs?
Sorry about the shotgun questions but if as has been suggested there is too many albums on can I run two drives but only have Roon enable one of them at a time. I am concerned I have been sold the wrong Roon at this stage.
Stephen
Describe your network setup
I have a Roon Nuleus connected to a virgin media hub which is new hub 5. I have an app on my IPad and Mac. The music system is a Meridian 818 going to DSP 7200SE.
Why does it sometimes add a duplicate to the albums and other times not:
When you add files, Roon always counts them first, before checking if they match something you already have. That’s why the number on the Home page can go up temporarily.
Whether it shows up as a duplicate album or not depends on how Roon identifies the files:
If Roon recognizes them as the same release/edition you already have, it will group them together under “Versions” instead of showing a separate album.
If the metadata is different (for example, slightly different tags, release year, or edition), Roon may treat it as a separate album and you’ll see a duplicate in the Albums view.
You can control this in Settings → General → Show hidden tracks and albums, and by checking the Versions tab on the album page.
I have 3000 doubles which I find hard to believe.
In order to check your duplicate albums please go to the Albums tab and then press Focus and scroll to the right side, there you will see the option to check all your duplicate albums.
Can you access my Roon and see the error logs?
No, we might not request your analytics data because your Nucleus is not visible for us as of now, that is why we asked for you to manually upload logs in the beginning.
Also, if you have a chance, can you try to test your nucleus for crashes with an empty database ?
We’re looking forward to your further replies and logs uploaded!
the roon is crashing when deleting the duplicates, can you give me in very simple instructions how to delete all the roon mucis from its internal ssd drive and i will start again putting music on it.
Would it be better to use a USB connection to put the music on or just the wi-fi?
Thank you for the reply but no these are duplicates, think it is best to start again at least now I know what not to do so should get the result I want at the end.
If you were able to connect to it via SMB (as on the post above) then you should be able to access internal storage. Let us know please whether you were able to perform desired actions successfully.
From the attached logs, I can see that Roon is actively importing and analyzing your library, which appears to be the main cause of the high memory consumption and disconnections at this time.
I also noticed a rather complex folder structure. Could you please let us know approximately how many tracks you have in total, and which part of your library follows this specific folder and file naming pattern? Additionally, do these files contain proper metadata?
I have 6046 albums which is 68647 tracks all these are in Meridian Sooloos files. One of the questions I asked was could these be converted to FLAC files and if so how. I think they would be far easier to manage rather than the strange way Sooloss did it. All the data is in the files the albums on the Roon are fine.
Unless I’m missing something, your Sooloos files should still be FLAC files - the audio itself is standard, but the directory and metadata system is custom.
This means the music files can often be extracted and used elsewhere, but the metadata (artist, album, etc.) may be stored in a database rather than embedded in the audio files.
If your Sooloos system is still functional, you may be able to export your library with it’s metadata directly.
In the Sooloos Control software, find the Storage or Library Manager section.
There’s an “Export” or “Backup” function that lets you copy your music to a NAS or external drive.
When you do this, Sooloos embeds the metadata into the exported FLACs.
You’ll get normal .flac files with proper ID3/Vorbis tags and album art embedded.
The files are all on external hard drives, they really really need converting as they are extremely hard to manage when you can’t see the album details on the drive. Can this still be done? Interesting about the files been flac never knew that although it does beg the question why they did it that way and not just the standard music file.
To convert your Sooloos files into standard FLAC (or preserve their original format) so they are easier to manage in Roon or File explorer:
Open Control:PC or Control:Mac.
Go to the Export tab.
Choose a full native mode export.
This will prompt you to define an export destination (e.g., an SMB drive connected to your PC).
Native export will preserve the original format of your files:
FLAC → FLAC
MP3 → MP3
WAV → WAV
Once exported, all files will have proper metadata embedded (artist, album, album art) and can be imported into Roon normally.
This will make your library easier to manage outside the Sooloos system. Please try these steps and import it again into Roon, and let us know how it goes afterward.
thank you for that, I will try it next week as I am away now for a few days. One question,when I connect roon to a external hard drive Vis USB it doesn’t see it- why.
Do you mean you plug a USB drive into the Nucleus? You need to activate attached storage, manually. Go to Settings/Storage and then use the “+ Add Folder” button, to find the USB drive and select the folder on that drive which contains the music.
Thanks for the heads up! I believe @Rugby is correct in their above response to your follow-up question. Certainly, let me know if this isn’t the case!
Just got back from been away, I have tried this but am not very good with commuters as you can probably tell, can you explain in simple terms how I open Control on a mac, sorry to be a pain.
Thank you for that explains why I was struggling, no I don’t have sooloos software on the Mac, I take it I can download the app, once downloaded what will I have to do to get it to work to transfer all the files over.
