I can see the Nucleus on my network, and can access with Web Browser.
When I try to connect Roon App to new Nucleus, I get a message “an update is ready to be installed”…
When I click download and install, I get an error “There was an error checking for an update”.
I get the same error when I try and connect to Core from my Windows 10 Laptop or Android Phone…
I have updated the Roon OS on the Nucleus (via the web browser) and restarted the server. Shutdown the Nucleus and restarted. Reset the database on the Nucleus. No luck.
I just purchased the Nucleus from my local AD and haven’t been able to set this as my Core.
Nucleus
Operating System Version 1.0 Build 175 stable
Roon Server Version 1.6 Build 416
Roon Labs Software Version 1.0 Build 11
I did, with no luck. I’ll wait for Roon Support to respond. I found another recent thread with a few other people having the same issue. Hopefully there is an easy solution. Thanks!
There seems to be an issue with new Nucleus units on older versions getting connected to the update servers or being able to find an update.
@Danny made some mention of this IIRC some time back, but wait for the @support guys to chime in…sometimes after a weekend it takes then a day or 2 to catch the queue up.
I don’t know what happened, but suddenly it worked?
I was playing around trying to ping the Nucleus from outside my home network (wasn’t possible). Then when I reconnected my laptop to the home network, the Nucleus started downloading the 1.8 update and suddenly it worked.
So, hurrah!!! And thanks, whoever at support made this possible!
I think you misremember or misunderstood. No such issue existed or exists. This was just a small issue on our end and was fixed already. All updates were broken for a bit there, including Roon.