Roon on Mac crashes after a white square with a red “X” appears on the screen

[beka]

Hi @luigi_GRILLI,

I am so sorry we’ve missed this post for so long. I was wondering, did you get a chance to try Noris’ suggestion here?

Software Crashing

Hello @luigi_GRILLI , Do you by any chance have any backups of your Roon database? Can you please try to perform a full Roon reinstall? Exit out of Roon Navigate to your Roon Database Location Find the folder that says “Roon” Rename the “Roon” folder to “Roon_old” Reinstall the Roon App from our Downloads Page to generate a new Roon folder Verify if issue persists on fresh database before restoring the backup Restore from backup

Did that help?