Roon on MacBook stuck on 'Ready to Switch' (ref#VWT805)

Support
1

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon is stuck updating or installing

Tell us what's going on

· roon on my macbook is stuck on "ready to switch"

Tell us about your home network

· macbook connected to hotspot with iphone

2

Hello @Markus_Thomann, welcome to the community!

The “Ready to Switch” screen without a continue button is a known issue that has been identified and a fix is already in the development pipeline for an upcoming release.

In the meantime, here is the workaround to get you back up and running:

  1. Stop RoonServer from the [url=https://kb.roonlabs.com/Nucleus_Web_Administration_Interface]ROCK/Nucleus Web UI[/url], or quit Roon entirely if running on Mac
  2. Navigate to your [url=https://kb.roonlabs.com/Database_Location]Database Location[/url] and rename the RoonServer folder to RoonServer_old
  3. Restart Roon - it will create a fresh database and the "Ready to Switch" screen should now show the correct button
  4. Restore from your most recent backup
If you do not have a recent backup, do not worry - keep the RoonServer_old folder safe. Once the fix is released in the next update, you can rename it back to RoonServer and your original database will be restored.
3

Thanks @vadim the problem has been solved without any workaround. Just when I have started roon this time, the switch could be selected.

4

Hello @Markus_Thomann,

Great to hear it sorted itself out - thanks for letting us know!

The underlying issue is still on our fix list, so if the stuck screen ever reappears before the update lands, the workaround above will get you back up and running. I’ll go ahead and mark this thread as solved - enjoy the music!