Core Machine
(Rock on NUC, v1.7(571))
Mac
(10.15.7, v1.7(667)
Network Details
Deutsche Telekom Router
WiFi on Mac, Ethernet on Rock
Description Of Issue
After a while images are not displayed for albums or tracks. Sometimes this is only true for Tidal-Albums. A restart of Roon helps only for the current playing track. A restart of computer helps only for a while.
The URLs which create timeouts and errors are all resolvable with Safari on the same Mac.
11/11 13:39:12 Warn: Error in web request https://accounts5.roonlabs.com/geoip/1/lookup: NetworkError (The operation has timed out.)
11/11 13:39:13 Debug: UI-FWD: mode: albumdetails
11/11 13:39:13 Debug: GMS: saving nav stack
11/11 13:39:13 Debug: UI-NAV: album details / album: [object Sooloos_Broker_Api_AlbumLite_Proxy] / bookmarkdata:
11/11 13:39:13 Debug: GMS: done saving nav stack
11/11 13:39:13 Critical: Update macOS 'Now Playing' widget image failed with exception: System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at Foundation.NSData.FromStream (System.IO.Stream stream) [0x0000b] in <3704dc81dcf744de8d10760df58cd302>:0
at AppKit.NSImage.FromStream (System.IO.Stream stream) [0x00001] in <3704dc81dcf744de8d10760df58cd302>:0
at Sooloos.Client.Models.Zones+<>c__DisplayClass45_0.<method_update_platform_nowplaying_image>b__0 () [0x0000c] in <f7934b736dec4238911f35300e5031c5>:0
at System.Threading.Tasks.Task`1[TResult].InnerInvoke () [0x0000f] in <d8dc2ce16d10401483868046f78047e7>:0
at System.Threading.Tasks.Task.Execute () [0x00000] in <d8dc2ce16d10401483868046f78047e7>:0
--- End of stack trace from previous location where exception was thrown ---
at Sooloos.Client.Models.Zones.method_update_platform_nowplaying_image (System.Int32 width, System.Int32 height, Broo.Engine.ImageSpec nowplaying_image) [0x00106] in <f7934b736dec4238911f35300e5031c5>:0
11/11 13:39:13 Error: Error loading image (immediate): The operation has timed out. (https://imagecache.roonlabs.net/im/1/albums/a600363332393133/cover/256sq.jpg)
11/11 13:39:14 Error: Failed to fetch image data: The operation has timed out. (https://imagecache.roonlabs.net/im/1/albums/a600363332393133/cover/256sq.jpg)
11/11 13:39:14 Warn: image_process(UriImageSpec[Uri=https://imagecache.roonlabs.net/im/1/albums/a600363332393133/cover/256sq.jpg,ImageSpec[DesiredTextureSize=256]], boxblur:5x2) resulted in System.NotSupportedException: image format 'Unknown' is not supported
at Imagoo.Bitmap.__DecodeData (System.Byte* dataptr, System.Int32 data_length, System.Int32 advisory_max_w, System.Int32 advisory_max_h, System.Boolean preferRGBA, System.Func`7[T1,T2,T3,T4,T5,T6,TResult] allocFunc) [0x001ed] in <ed9ac6029fac42f2b5868cea8793a527>:0
at Imagoo.Bitmap.__FromData (System.Byte* data, System.Int32 data_length, System.Int32 advisory_max_w, System.Int32 advisory_max_h) [0x0000d] in <ed9ac6029fac42f2b5868cea8793a527>:0
at Sooloos.Client.RootBase+<>c__DisplayClass350_1.<method_image_process>b__1 (System.IntPtr dataPtr, System.Int32 dataLength) [0x00008] in <f7934b736dec4238911f35300e5031c5>:0
at Broo.Engine.UriImageSpec+<>c__DisplayClass9_1.<GetImageData>b__1 () [0x00073] in <6a0c64b018414c41be4eb856a62b70b7>:0
at Broo.Engine.UriImageSpec.GetImageData (System.Action`2[T1,T2] dataCb) [0x0003a] in <6a0c64b018414c41be4eb856a62b70b7>:0
at Sooloos.Client.RootBase+<>c__DisplayClass350_0.<method_image_process>b__0 (System.Object <p0>) [0x00014] in <f7934b736dec4238911f35300e5031c5>:0
11/11 13:39:14 Error: Error loading image (immediate): The operation has timed out. (https://imagecache.roonlabs.net/im/1/albums/a6003631343234353332/cover/256sq.jpg)
11/11 13:39:14 Error: Error loading image (immediate): The operation has timed out. (https://imagecache.roonlabs.net/im/1/albums/a60036343333383735/cover/256sq.jpg)
Any advice would be very much appreciated
Mario