Roon on Windows sometimes exits unexpectedly

Roon Core Machine

Windows Intel(R) Pentium(R) CPU G4560 @ 3.50GHz 3.50 GHz 8G RA

Networking Gear & Setup Details

Ethernet/VPN

Connected Audio Devices

Silent Angel M1T

Number of Tracks in Library

3000

Description of Issue

Hello, I am using Roon on Windows 10, but the software automatically exits or stops playing after some time, sometimes after 3 minutes and sometimes after 10 minutes.

I have already downloaded and packaged the log files. I have already turned off the Windows firewall, disabled system sleep, and tried installing roon on other machines, but the problem remains the same.

How can I solve this problem?

server log:

03/21 16:29:12 Info: Starting RAATServer v2.0 (build 1234) production on windows
03/21 16:29:12 Info: Local time is 2023/3/21 16:29:12, UTC time is 2023/3/21 8:29:12
03/21 16:29:12 Trace: [bits] myinfo: {"os":"Windows 10","platform":"windows","machineversion":200001234,"branch":"production","appmodifier":"","appname":"RAATServer"}
03/21 16:29:12 Warn: [easyhttp] [1] Post https://bits.roonlabs.net/1/q/roon.base.,roon.internet_discovery.,roon.raatserver. web exception without response: 请求被中止: 未能创建 SSL/TLS 安全通道。 
03/21 16:29:12 Warn: [bits] http request failed updating bits, status code: 999, message: <<NULL>>
03/21 16:29:12 Info: [RAATServer] creating RAAT__manager
03/21 16:29:12 Info: [RAATServer]     appdata_dir  = C:\Users\jochow\AppData\Local\RAATServer
03/21 16:29:12 Info: [RAATServer]     unique_id    = 1820e09c-a187-4739-83a9-904a17e23073
03/21 16:29:12 Info: [RAATServer]     machine_id   = 1a1aab40-b31f-2657-bf35-2d6aa65da3ee
03/21 16:29:12 Info: [RAATServer]     machine_name = JAZZJO
03/21 16:29:12 Info: [RAATServer]     os_version   = Windows 10
03/21 16:29:12 Info: [RAATServer]     vendor       = 
03/21 16:29:12 Info: [RAATServer]     model        = 
03/21 16:29:12 Info: [RAATServer]     service_id   = d7634b85-8190-470f-aa51-6cb5538dc1b9
03/21 16:29:12 Info: [RAATServer]     is_dev       = False
03/21 16:29:12 Trace: [raatmanager] starting
03/21 16:29:12 Trace: [raatmanager] [System Output] loaded config from C:\Users\jochow\AppData\Local\RAATServer\Settings\device_9b961fc2035f3dd343e04f8f136e7682.json
03/21 16:29:12 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:29:12 Trace: [raatmanager] initialized
03/21 16:29:12 Warn: [raatmanager] update_bits, json string: {}
03/21 16:29:12 Info: [RAATServer] running RAAT__manager
03/21 16:29:12 Trace: [raatmanager] starting discovery
03/21 16:29:12 Trace: [discovery] starting
03/21 16:29:12 Info: [discovery] [iface:以太网:192.168.50.15] multicast recv socket is bound to 0.0.0.0:9003
03/21 16:29:12 Info: [discovery] [iface:以太网:192.168.50.15] multicast send socket is bound to 0.0.0.0:60959
03/21 16:29:12 Info: [discovery] [iface:Loopback Pseudo-Interface 1:127.0.0.1] multicast recv socket is bound to 0.0.0.0:9003
03/21 16:29:12 Info: [discovery] [iface:Loopback Pseudo-Interface 1:127.0.0.1] multicast send socket is bound to 0.0.0.0:60960
03/21 16:29:12 Info: [discovery] unicast socket is bound to 0.0.0.0:9003
03/21 16:29:12 Trace: [raatmanager] starting server
03/21 16:29:12 Info: [jsonserver] listening on port 9200
03/21 16:29:12 Trace: [raatmanager] announcing
03/21 16:29:12 Debug: [discovery] broadcast op is complete
03/21 16:29:13 Trace: [inetdiscovery] added device raatserver/1820e09c-a187-4739-83a9-904a17e23073 in addr:__ADDR__
03/21 16:29:13 Trace: [inetdiscovery] added service com.roonlabs.raatserver.tcp for device raatserver/1820e09c-a187-4739-83a9-904a17e23073
03/21 16:29:17 Trace: [jsonserver] [127.0.0.1:63198] accepted connection
03/21 16:29:17 Trace: [jsonserver] [127.0.0.1:63198] GOT[LL] [1] {"request":"enumerate_devices","subscription_id":"0"}
03/21 16:29:17 Trace: [jsonserver] [127.0.0.1:63198] SENT [1] [nonfinal] {"status": "Success", "devices": [{"device_id": "default", "type": "wasapi", "config": {"unique_id": "7911b2be-f9b9-a48f-c6b9-b746e4a21170", "output": {"name": "System Output", "device": "default", "type"
03/21 16:29:18 Trace: [ipaddresses] enumerating addresses
03/21 16:29:18 Trace: [ipaddresses]    FOUND   以太网 192.168.50.15
03/21 16:29:18 Trace: [ipaddresses]    FOUND   Loopback Pseudo-Interface 1 127.0.0.1
03/21 16:29:18 Warn: [easyhttp] [2] Post https://discovery.roonlabs.net/1/register web exception without response: 请求被中止: 未能创建 SSL/TLS 安全通道。 
03/21 16:29:18 Warn: [inetdiscovery] failed to register: Result[Status=NetworkError]
03/21 16:29:23 Trace: [RAATServer] refreshing @ 10s
03/21 16:29:23 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:29:23 Trace: [raatmanager] announcing
03/21 16:29:23 Debug: [discovery] broadcast op is complete
03/21 16:30:13 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:31:13 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:32:13 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:33:13 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:34:13 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:35:14 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:36:14 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:37:14 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:38:14 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:39:14 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:40:15 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:41:15 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:42:15 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:43:15 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:44:16 Trace: [raatmanager/windows] failed to get default device HRESULT=0x80070490
03/21 16:44:24 Trace: [jsonserver] [127.0.0.1:63198] read error: connection reset by peer
03/21 16:44:24 Trace: [jsonserver] [127.0.0.1:63198] destroying client

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