Roon opens and shuts down

Core Machine (Operating system/System info/Roon build number)
asus laptop wifi

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

TCambridge CXN v2EXT GOES HERE

Description Of Issue
I open the app and then it shuts down within 10 seconds.

Roon opens then shuts down…reinstalled Roon…no change. Was fine till yesterday.

Sorry for the trouble, @harold_atnikov!

Was there any change in your setup between today and yesterday? Any Windows updates or anything?

If you uninstall and reinstall the GPU drivers do things work for you?

I did uninstall and reinstall…no change. I had no recent updates. Thanks for the quick response!

I’m really new at all this!

Seems OK now…don’t know why!

not ok! I’m on a different computer…installed Roon…it started to fill my library…now nothing.

Opens with the logo then shuts down

If it’s a windows PC then that sounds like a graphics card problem.

I did need a graphics card update…but to avail. So frustrating…

Did you go to windows update? If so try the manufacturer of the graphics card.
The other thing to try is to run 32bit roon.

I’ve deleted Roon…installed 32bit version…it’s loading! Fingers crossed! Thanks!

crashed again! I give up…it’s been 3 days of frustration!

What machine are you trying to load it on?

My asus….now on a hp. It won’t even open now!

What model number?

my ausus is in for repair…I’ll recheck when I get it back. Thanks!

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