Roon opens displaying unexpected file path screenshot (ref#50YP70)

[chrisgcurry]

Hi! What’s not quite right with Roon?

· Can’t reach my Server, remotes or ARC

Can’t connect to my Server, remotes or ARC

· Other ARC issues

Tell us what's going on

· when I open Roon I see this/Users/chriscurry/Desktop/Screenshot 2026-03-28 at 4.06.53 PM.png

Tell us about your home network

· N/A

[benjamin]

Hey @chrisgcurry,

Thanks for writing in! Sorry to hear you’re having issues accessing Roon Server on your mac.

Since a few days have passed, and it looks like your server is online and active, are you still having issues?

If so, the first thing I’d troubleshoot would be your macOS firewall permissions. Navigate to your macOS system settings > firewall and ensure both Roon and Roon Server are listed as exceptions to the firewall. Here is more information:

FAQ: Adding Roon as a Firewall Exception

It may also be helpful to learn more about your network setup. Do you have any third-party antivirus software or VPNs active in your network?

We’ll be monitoring for your reply. Thank you!