Roon pausing Between Phone and PC

Roon constantly pauses between phone and PC. It will play for 2 seconds and pauses, roon works normally when I separate control?

Welcome to the community. Not sure if you saw the posting template that is usually displayed for new posts in #support. This would help a lot to understand what the problem could be in your setup. You can copy it from here to a new reply:

Roon Core Machine

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Networking Gear & Setup Details

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Connected Audio Devices

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Number of Tracks in Library

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Description of Issue

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Roon Core Machine

Windows 10
HP Fury 15.6 Mobile Workstation G8
11th Gen i9-11950H @2.6Ghz
32 GB Ram

Networking Gear & Setup Details

Computer and Phone are connected to same Wi-Fi network

Connected Audio Devices

2 Devices

Computer Output and Phone Output

Number of Tracks in Library

Zero, Using Tidal Streaming

Description of Issue

Using phone to control Roon on computer, but it is constantly stop playing and pauses after two seconds.

It probably does not matter here, but just FYI: Streaming tracks in the library count just as much because they consume Roon database resources like local tracks, such as credit links etc.

The Roon audio output is on the computer itself, correct? And the issue only happens if you control Roon on the computer from the phone? When you use the Roon app on the computer directly, it does not happen? And when you use the phone output?

If I localize the outputs, like the computer only output on computer, no issue, or phone only outputs on phone. But whenever I try computer output on phone, it keeps pausing.

Ah! As everything is on wifi, this sounds like a wifi issue to me. You are doubling the load on the wifi - the computer (Roon core) uses wifi to download the Tidal stream, then the computer uses the wifi to send it to the phone.

You could verify that by loading a local music file into Roon and play that to the phone, or temporarily connect the PC with a cable to the router and play Tidal. In either case you cut out the wifi load for the download from Tidal. If that works, the issue is in all likelihood the wifi.

Note that Roon strongly recommends to have the Core on a wired connection. Wifi may work if it is good, but if it doesn’t then it’s the first place to look. (And because wifi quality is highly variable, it may sometimes work and sometimes not)

Or it might be related to aggressive power saving of the (very powerful) laptop. I’ve often seen aggressive power saving settings applied as default on powerful notebooks. This has to do with their intended role – to be actively used when their power is needed; save as much energy as quickly as possible when the system thinks it’s not actively used anymore by a user sitting in front of the machine to minimize cooling needs and extend time on battery. That usually doesn’t go well along with tasks and programs still running on such a machine while not actively used and a user expects them to still operate normally anyway.
You may have to adapt the laptops power saving plans to your needs to allow Roon to work as you intend it to.

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So you are saying playing music in this configuration is downloading from tidal tidal then uploading to roon, then the phone is downloading from roon? So this issues is the computer is downloading and uploading at the same time, and that’s causing the infinite pausing?

I don’t know what others think. It seems definitely network related. What causes the issue is what’s not clear so far. Could be a general network issue (unable to handle the load) or a laptop issue (reduced functionality due to system settings). Please troubleshoot your setup to narrow down the possible cause. The easiest way IMHO, would be to change to a (the) “always on/maximum power” (or whatever it’s called today) power saving plan. Also check the details/enhanced setting/options of this power plan to check for still active power saving allowances possibly hidden there (and connect the laptop to mains power) as a test. See if that changes anything regarding your issue with Roon.
If not, then it’s likely your network that can’t handle the traffic. If your issue goes away, then you’re in for the tedious task of finding/creating the optimal power saving plan for your laptop that allows to save at least some power while still keeping functionality to your expectation.

That’s my hypothesis because it’s how Roon works. The Core (your PC) does all the hard work (downloading from the streaming service, decoding the FLAC files, applying DSP if any) and the endpoints (your phone if that’s the output zone) are as lightweight as possible.

Therefore, the network load from Core to endpoints is relatively high with Roon, compared to other streaming solutions. As the FLAC files are decoded on the Core, the streaming from Core to endpoints uses uncompressed PCM samples. There are many advantages to this architecture (the endpoints are simple, etc.) but at the price of higher network load compared to using e.g. the Tidal app on the phone directly or something like UPnP or Tidal Connect, where the endpoint does the FLAC decoding.

But @BlackJack’s hypothesis could be correct as well. You have to try to figure out which one is right. You could change the power saving plan as suggested, or you could try and plug the laptop into your router for testing. Whatever is easier.

Hi @primus,

Ben with the support team here, welcome to the community! Sorry for the long delay in getting to your issue. :-1:

I wanted to check in on this thread to see if the above suggestions were helpful?

Thanks!

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