What app are you having the slowness issue with?
· Roon
What kind of performance/speed issue are you experiencing?
· The app takes a long time to respond to commands
Please try to reboot your Roon Server
· No, the issue is still the same even immediately after a reboot
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· I only have one Roon remote to test with
Please try to restart your Roon Remote (controller) app
· No, the issue is still the same even after a restart
What is the operating system of your Roon Remote (controller)?
· iOS
Reinstall Mobile Roon Remote App
· No, I am still having the issue even after reinstalling
Router Domain Name System (DNS) change
· I don't know how to do this
What is the operating system of your Roon Server host machine?
· Nucleus
Which model Nucleus do you have?
· Nucleus+ Rev A
Timestamp of issue occurrences
· First noticed issue the first week in January 2025
Describe the issue
Over the past week Roon has been very slow. It is slow across the board - search is slow, it is pausing for 15 seconds moving to the next track, album art is slow to load on my iPad, etc. I run Roon Core (most recent version) on a Nucleus+ (not sure if it’s version a or b).
Describe your network setup
I am in Toronto Canada and use Rogers high speed internet (with which I have no issues) and use their router. I have a switch between the Nucleus+ and the router.
