What best describes your playback issue?
· Music stops playing unexpectedly
What type of Zone is affected by this problem?
· *Directly-connected Zones* are affected.
Does the issue affect all file formats?
· The issue *only affects one file *format.
Which format is giving you trouble?
· WAV
Is your device connected directly to the Roon Server via cable or over the network, or is it chained through another device (such as a streamer, Roon Bridge, or Roon Remote)?
· It is connected through a different device (e.g Rasberry Pi)
Does the device play audio from another source when using the same connection?
· The device has no problems with another audio source
Have you checked that Roon is whitelisted in any firewalls?
· I've checked the firewall and the issue remains
If the device has multiple output options, do the other options work as expected?
· Only one output type is affected while the other output type works as expected
Is the device using the latest firmware as per the manufacturer?
· Firmware is up-to-date but the issue remains
What are the make and model of the affected audio device(s) and the connection type?
· Sonore optical Rendu
Describe the issue
Hi, I have Roon rock in an Intel nuc i7 pc. This is connected to a trendnet network sw synology nas , fibre networked to an Sonore Optical Rendu end point. My issue is that I get drop outs of the stream from my system when playing from the nas. I have contacted the distributor for the optical Rendu and he says my system is correctly configured and recommended I contact Roon as they can log the issues ? Please advise.
Describe your network setup
Optical network