What app are you having the slowness issue with?
· Roon
What kind of performance/speed issue are you experiencing?
· Other
Please try to reboot your Roon Server
· Yes, rebooting helps, but the issue returns after some time
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· I only have one Roon remote to test with
Please try to restart your Roon Remote (controller) app
· No, the issue is still the same even after a restart
What is the operating system of your Roon Remote (controller)?
· iOS
Reinstall Mobile Roon Remote App
· No, I am still having the issue even after reinstalling
Router Domain Name System (DNS) change
· I don't know how to do this
What is the operating system of your Roon Server host machine?
· Prebuilt Branded Roon Server (SonicTransporter, Innous, Merging...)
Timestamp of issue occurrences
· Various times of day
Describe the issue
Roon will play selections for a while but then freezes and says there are to many failures stopping playback. Trying the help suggestions has made this worse and Roon will not play at all
Describe your network setup
Comcast is the provider and supplier of the router, this as working fine until the last couple of days