Roon Player stops abruptly

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

On Windows 10 / 64 bit when I start the player (fo radio&song) the backward button starts blinking after 10 seconds and the player stops abruptly.

Could you support?

Hi Herbert,

Not official support, but, can you provide the information in the headers, so that when Support does arrive they have needed information.

1 Like

Hey, @Herbert_Hopp we’re so sorry for the delay in getting back to you! Thanks so much for your patience over the past few weeks.

We wanted to check in and see if you were still experiencing issues with Roon stopping playback? If so, could you let us know if this happens with streaming services (TIDAL/Qobuz) and/or local tracks? I see you mentioned it happens on radio, as well.

We’ll also need more information about your setup so that we can properly assist. Could you please provide a brief description of your current setup using this link as a guide?

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Thanks a bunch! :slightly_smiling_face:

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