Roon playing 96k/24bit track at half speed (ref#XD2SCL)

Peter_Goodman · December 12, 2025, 9:31pm

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· When I play a 96k/24bit track Roon plays it at what sounds like ‘half speed’?

Tell us about your home network

· My router is a Sky unit. My system is all Meridian. My music is stored on a QNAP and I have a Roon Nucleus.

Carl · December 12, 2025, 9:38pm

Hi @Peter_Goodman,

It sounds like Roon and DAC capabilities are not synced correctly.

As a troubleshooting step I’d recommend rebooting the Roon Nucleus and then Meridian device you are streaming to.

Hope this helps.

noris · December 12, 2025, 9:39pm

Hello @Peter_Goodman ,

Thanks for reaching out. Can you please confirm:

Does this issue happen across multiple audio endpoints, even on System Output on a PC or HDMI output on the Nucleus, for example?
Is there any pattern to the types of contact impacted? Local and streaming? Just 96khz content?
Can you please let us know the exact local time + date + track when you next observe this issue? We’ll enable diagnostics to see if there are further clues in the logging.

Peter_Goodman · December 13, 2025, 5:32pm

Thanks for your prompt response. In answer to your queries:

The problem appears to be only when I play 96khz/24bit material through my main system in my cinema room. It works fine through my 2 MS200 outputs and also through my MacBook speakers. In the cinema room the music is played through my Reference Digital Surround Controller 861 and then through a Meridian UHD 722 HDMI unit to my Meridian 7200 front, 5200 centre, and 3100 rear speakers. It has worked fine in the past.
At 16:54 13th December I tried to play track 3, ‘Come talk to me’ from Peter Gabriel’s album ‘Back To Front Live In London 22.10.2013’. Same problem of sounding like it’s half normal speed.

I hope this helps.

Kind regards
Peter

benjamin · December 15, 2025, 7:51pm

Hey @Peter_Goodman,

Thanks for sharing the above information! We were able to read a fresh diagnostic report from your Nucleus at the time you’ve mentioned, and it seems like Roon thinks playback timing is normal - there’s nothing odd happening within the Nucleus itself, and so I believe the problem is downstream, maybe clocking or sample-rate mismatch.

When you have your Cinema zone selected, could you share a screenshot of the audio settings?

Roon is decoding FLAC at 96 kHz and sending PCM flagged as 96 kHz - can you confirm your DAC is matching these settings?

Thank you!

Peter_Goodman · December 15, 2025, 10:35pm

Hi Benjamin

Thanks for your response but I don’t know how to access the information you require? When you ask for a screenshot of the audio settings do you mean the information you can bring up when playing a track? How do I check that my DAC is matching the required settings?

benjamin · December 16, 2025, 6:15pm

Hi @Peter_Goodman,

In Roon, enable your zone, then click the volume button followed by the cogwheel to access your Device Settings:

You’ll also want to check your DAC settings, specifically on the DAC itself - feel free to share the make and model and we can likely help you here as well. Although it’s always best to reach out to the manufacturer directly if you are unsure on how to access settings of the product.

We’ll be monitoring for your reply!

Peter_Goodman · December 16, 2025, 9:02pm

OK, here is the screenshot of the Device Settings you asked for. Regarding the DAC I guess this is the ID40 card which is in my Meridian 861 music processor? I have no idea how you access the details you have asked for. One other thing I notice is that there is background noise whenever I play any track. If I pause the track the noise stops after a few seconds?