Roon - Qobuz - Music drops

Support
1

Core Machine (Operating system/System info/Roon build number)
Mac Mini Server - 2,3 GHz Intel core i7 - 4GB DDR3 - 10.11.6 - ethernet.

MacBook Pro - 3,1 GHz Intel Core i5 dual-core - 8 GB - 10.15.7

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Vodafone station router.
Netgear gse305gv3 switch.
Ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Linn Akurate dsm - ethernet

Description Of Issue
Only when using Qobuz music randomly stops after few minutes of playing. This does not happen if playing music from my NAS and this does not happen if listening to Qobuz via Linn Kazoo or Linn App.

2

What networking equipment do you have?

3

i have a netgear switch and a vodafone station router

4

Which model switch.

5

netgear gse305gv3

7

Hi @Ariel_Joel_Klein,

Welcome to the forum!

If you try to play out to your System Output) zone for your Core or Macbook Roon Client, does the same behavior occur on either of those zones? Or does the issue only occur on the Akurate?

8

Hi, not sure to understand your question. Do you mean if it happens if I play music through my mac? Will try.
however I need to emphasize on the fact that the event is totally random, today did not happen (yet)
And in never happens if I stream music from Qobuz using Kazoo as remote

9

Hi @Ariel_Joel_Klein,

Yes, please give this a try when you next have the issue on your Linn zone.
This test should help clarify if just the Linn is impacted here or all zones.

10

sorry being late in replying. it’s a couple of weeks the problem has not appearead.

1 Like
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