Roon Qobuz playback issue on Windows 10 and 11 laptops (ref#NWF6NO)

What best describes your playback issue?

· Music doesn't start when I press "Play"

What type of Zone is affected by this problem?

· *All of my Zones* are affected.

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Only streaming* music is affected.

Please select the streaming service(s) with which you're encountering playback problems.

· Qobuz

Have you tried logging out and back in again to your streaming service in Roon Settings?

· Logging out and back in had no impact, the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· China Crisis Everyone You Know

What are the make and model of the affected audio device(s) and the connection type?

· HP Laptop, Bricasti M1SE DAC/Streamer

Describe the issue

I was listening to Qobuz music files on Roon on my Windows 10 laptop when suddenly on the same album when I tried to go to another song I got a message that Roon was starting on my music device, it might take a moment to start. It never started. I tried this on a new Windows 11 laptop with the same results. I cannot get it to play at all now with the same message as above but the player says nothing playing.

Describe your network setup

Spectrum Modem and Router

Turns out it was my Bricasti M1SE DAC/Streamer. Just out of sheer frustration I unplugged it and plugged it back where Roon now plays. The network card must have needed rebooting. So all is well and it wasn’t Roon in the first place. Thanks.

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