Roon Core Machine
Include your operating system and machine info (Model, CPU, RAM).
Networking Gear & Setup Details
Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.
Connected Audio Devices
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.
Number of Tracks in Library
Tell us how large your music library is, eg. “30,000 tracks”.
Description of Issue
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
Roon quit working with a message that came up saying “There was an issue loading your Library” and there is no way to get the Roon app to open to access anything. I tried to reboot my iMac and redownloaded the Roon app but nothing changed. My music is stored on an Synology DS418j and last week I replaced the 2nd drive on it that went bad. I downloaded another Roon app and opened it and signed into Tidal and could not get Tidal to show up after I logged in and was not able to figure out how to reconnect to the Synology to access my music and playlists.